Source note · The Webex Contact Center Classic voice media platform
Per an October 2023 entry, Dialogflow CX virtual agent voice became available in all global regions with the Next Generation media platform (RTMS).
Checked 2026-10-14
Dialogflow CX is now available in all global regions with our Next Generation media platform (RTMS).
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- virtual agent voice
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- release-log entry dated 2023-10-31
- Checked
- 2026-10-14
Sources
- What's new for administrators in Webex Contact Center — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · Entry 'Global rollouts of CCAI and Regionalised media support for Virtual Agent-Voice with Dialogflow CX' dated October 31, 2023
Cite this note
APA
WarmTransfer. (2026, October 14). The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-dialogflow-cx-global-rtms. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-dialogflow-cx-global-rtms
BibTeX
@misc{warmtransfer-claim-webex-cc-classic-media-platform-dialogflow-cx-global-rtms,
title = {The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-dialogflow-cx-global-rtms},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-dialogflow-cx-global-rtms},
note = {Source note webex-cc-classic-media-platform-dialogflow-cx-global-rtms, checked 2026-10-14}
}