Source note · The Webex Contact Center Classic voice media platform
To enable the Classic-to-Next-Generation platform upgrade for a customer organisation, Cisco Solution Assurance had to be contacted.
Checked 2026-10-14
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- platform upgrade
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- release-log entry dated 2023-02-28
- Checked
- 2026-10-14
Sources
- What's new for administrators in Webex Contact Center — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · Entry 'Upgrade tenants using vPOP bridge on Classic platform to Next Generation platform' dated February 28, 2023, second sentence
Cite this note
APA
WarmTransfer. (2026, October 14). The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-classic-upgrade-via-sa. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-classic-upgrade-via-sa
BibTeX
@misc{warmtransfer-claim-webex-cc-classic-media-platform-classic-upgrade-via-sa,
title = {The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-classic-upgrade-via-sa},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-classic-upgrade-via-sa},
note = {Source note webex-cc-classic-media-platform-classic-upgrade-via-sa, checked 2026-10-14}
}