Source note · The Webex Contact Center Classic voice media platform
Given the announced 30 November 2024 last day of operation, no Webex Contact Center tenant should be operating on the Classic media platform as of October 2026, but no Cisco source found confirms the shutdown was executed or that every tenant migrated.
inferred · Checked 2026-10-14
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- voice media platform lifecycle
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as of 2026-10-14
- Status
- inferred
- Checked
- 2026-10-14
Sources
- What's new for administrators in Webex Contact Center — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · Entry 'End of Service announcement for Webex Contact Center Legacy Media Platform' dated September 4, 2024
Cite this note
APA
WarmTransfer. (2026, October 14). The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-classic-gone-after-eos-inf. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-classic-gone-after-eos-inf
BibTeX
@misc{warmtransfer-claim-webex-cc-classic-media-platform-classic-gone-after-eos-inf,
title = {The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-classic-gone-after-eos-inf},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-classic-gone-after-eos-inf},
note = {Source note webex-cc-classic-media-platform-classic-gone-after-eos-inf, checked 2026-10-14}
}