Business hours is one of the variable types that can be overridden per channel, together with Audio prompt, Entry point, Dial number, Flow and Queue.
Checked 2026-09-23
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- channels
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-23
- Checked
- 2026-09-23
Sources
- Set up a channel — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Set up a channel; Override flow settings section; variable type list
Cite this note
APA
WarmTransfer. (2026, September 23). Webex Contact Center business hours overrides and holiday lists: source note webex-cc-business-hours-holidays-ofs-bh-type. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-business-hours-holidays-ofs-bh-type
BibTeX
@misc{warmtransfer-claim-webex-cc-business-hours-holidays-ofs-bh-type,
title = {Webex Contact Center business hours overrides and holiday lists: source note webex-cc-business-hours-holidays-ofs-bh-type},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-business-hours-holidays-ofs-bh-type},
note = {Source note webex-cc-business-hours-holidays-ofs-bh-type, checked 2026-09-23}
}