A stock report added in the what's-new entry dated 2026-07-09 uses a shared Interaction ID to link Webex Contact Center and Webex Calling records so supervisors can track a call end to end.

Checked 2026-09-23

This new stock report uses a shared Interaction ID to link Contact Center and Calling records, giving supervisors a single place to track a call's end-to-end journey.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
Analyzer stock reports
Deployment
multi-tenant
Region
not restricted
Release range
from 2026-07-09
Checked
2026-09-23

Sources

Cite this note

APA

WarmTransfer. (2026, September 23). Webex Contact Center Analyzer and reporting model: source note webex-cc-analyzer-unified-cc-calling-report. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-analyzer-unified-cc-calling-report

BibTeX

@misc{warmtransfer-claim-webex-cc-analyzer-unified-cc-calling-report,
  title  = {Webex Contact Center Analyzer and reporting model: source note webex-cc-analyzer-unified-cc-calling-report},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-cc-analyzer-unified-cc-calling-report},
  note   = {Source note webex-cc-analyzer-unified-cc-calling-report, checked 2026-09-23}
}

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