Source note · Using the Webex Contact Center Agent Desktop
With no active tasks, monitoring sessions, interactions or incoming task requests, the agent can change their dial number or extension under User Profile > Profile Settings by choosing it in the Handle calls using drop-down list and clicking Save, then Confirm.
Checked 2026-09-23
- Vendor
- Cisco
- Product
- Webex Contact Center Agent Desktop
- Subsystem
- station
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-23
- Checked
- 2026-09-23
Sources
- Change your dial number or extension — Cisco Webex Help Center · tier 2 current vendor documentation · Change your dial number or extension; before you begin and procedure
Cite this note
APA
WarmTransfer. (2026, September 23). Using the Webex Contact Center Agent Desktop: source note webex-cc-agent-desktop-user-guide-station-change. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-agent-desktop-user-guide-station-change
BibTeX
@misc{warmtransfer-claim-webex-cc-agent-desktop-user-guide-station-change,
title = {Using the Webex Contact Center Agent Desktop: source note webex-cc-agent-desktop-user-guide-station-change},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-agent-desktop-user-guide-station-change},
note = {Source note webex-cc-agent-desktop-user-guide-station-change, checked 2026-09-23}
}