Source note · Using the Webex Contact Center Agent Desktop
During sign-in the agent chooses a calling preference from the Handle calls using drop-down list, and the options it offers depend on how the agent's user profile is configured.
Checked 2026-09-23
dynamically shown based on your user profile configuration
- Vendor
- Cisco
- Product
- Webex Contact Center Agent Desktop
- Subsystem
- sign-in
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-23
- Checked
- 2026-09-23
Sources
- Sign in to Agent Desktop — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Sign in to Agent Desktop; procedure step selecting the calling preference
Cite this note
APA
WarmTransfer. (2026, September 23). Using the Webex Contact Center Agent Desktop: source note webex-cc-agent-desktop-user-guide-signin-handle-calls. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-agent-desktop-user-guide-signin-handle-calls
BibTeX
@misc{warmtransfer-claim-webex-cc-agent-desktop-user-guide-signin-handle-calls,
title = {Using the Webex Contact Center Agent Desktop: source note webex-cc-agent-desktop-user-guide-signin-handle-calls},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-agent-desktop-user-guide-signin-handle-calls},
note = {Source note webex-cc-agent-desktop-user-guide-signin-handle-calls, checked 2026-09-23}
}