Source note · Using the Webex Contact Center Agent Desktop
The task list pane sits at the top left of Agent Desktop, and a new request routed to the agent's queue appears there, with a timer, when the agent is available.
Checked 2026-09-23
a new request appears in your task list pane
- Vendor
- Cisco
- Product
- Webex Contact Center Agent Desktop
- Subsystem
- layout
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-23
- Checked
- 2026-09-23
Sources
- Get started with Agent Desktop — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Get started with Agent Desktop; desktop layout, Task list pane
Cite this note
APA
WarmTransfer. (2026, September 23). Using the Webex Contact Center Agent Desktop: source note webex-cc-agent-desktop-user-guide-layout-task-list. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-agent-desktop-user-guide-layout-task-list
BibTeX
@misc{warmtransfer-claim-webex-cc-agent-desktop-user-guide-layout-task-list,
title = {Using the Webex Contact Center Agent Desktop: source note webex-cc-agent-desktop-user-guide-layout-task-list},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-agent-desktop-user-guide-layout-task-list},
note = {Source note webex-cc-agent-desktop-user-guide-layout-task-list, checked 2026-09-23}
}