Source note · Using the Webex Contact Center Agent Desktop
The auxiliary information pane, which holds contact history, the customer journey widget, screen pop and custom widgets, sits on the right during emails and chats and in the center during calls.
Checked 2026-09-23
- Vendor
- Cisco
- Product
- Webex Contact Center Agent Desktop
- Subsystem
- layout
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-23
- Checked
- 2026-09-23
Sources
- Get started with Agent Desktop — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Get started with Agent Desktop; desktop layout, Auxiliary information pane
Cite this note
APA
WarmTransfer. (2026, September 23). Using the Webex Contact Center Agent Desktop: source note webex-cc-agent-desktop-user-guide-layout-aux-pane. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-agent-desktop-user-guide-layout-aux-pane
BibTeX
@misc{warmtransfer-claim-webex-cc-agent-desktop-user-guide-layout-aux-pane,
title = {Using the Webex Contact Center Agent Desktop: source note webex-cc-agent-desktop-user-guide-layout-aux-pane},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-agent-desktop-user-guide-layout-aux-pane},
note = {Source note webex-cc-agent-desktop-user-guide-layout-aux-pane, checked 2026-09-23}
}