Source note · Webex Calling with Webex Contact Center
Virtual Desktop Infrastructure does not support WebRTC for the Webex Contact Center agent desktop.
Checked 2026-09-16
Virtual Desktop Infrastructure (VDI) does not support WebRTC.
- Vendor
- Cisco
- Product
- Webex Contact Center Agent Desktop
- Subsystem
- agent endpoints
- Deployment
- multi-tenant, vdi
- Region
- not restricted
- Release range
- current as of 2026-09-16
- Checked
- 2026-09-16
Sources
- Set up voice channels for Webex Contact Center — Cisco Systems, Inc. · tier 2 current vendor documentation · WebRTC Configuration - WebRTC Network and Browser Requirements
Cite this note
APA
WarmTransfer. (2026, September 16). Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-webrtc-no-vdi. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-webrtc-no-vdi
BibTeX
@misc{warmtransfer-claim-webex-calling-with-webex-contact-center-webrtc-no-vdi,
title = {Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-webrtc-no-vdi},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-webrtc-no-vdi},
note = {Source note webex-calling-with-webex-contact-center-webrtc-no-vdi, checked 2026-09-16}
}