If an agent's profile has exactly one configured dial number or extension, Agent Desktop fills it in automatically at sign-in.

Checked 2026-09-24

Vendor
Cisco
Product
Webex Contact Center Agent Desktop
Subsystem
sign-in
Deployment
multi-tenant
Region
not restricted
Release range
from 2025-10-29
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-single-dn-prefill. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-single-dn-prefill

BibTeX

@misc{warmtransfer-claim-webex-calling-with-webex-contact-center-single-dn-prefill,
  title  = {Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-single-dn-prefill},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-single-dn-prefill},
  note   = {Source note webex-calling-with-webex-contact-center-single-dn-prefill, checked 2026-09-24}
}

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