Source note · Webex Calling with Webex Contact Center
Cisco does not support endpoint devices sitting in the same Webex Calling location as the Webex Contact Center PSTN location, and doing so might result in unexpected customer overage charges on the Webex Contact Center subscription.
Checked 2026-09-16
Cisco does not support endpoint devices in the same Webex Calling location as Webex Contact Center PSTN.
- Vendor
- Cisco
- Product
- Webex Contact Center with Webex Calling
- Subsystem
- locations and numbers
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-16
- Checked
- 2026-09-16
Sources
- Set up voice channels for Webex Contact Center — Cisco Systems, Inc. · tier 2 current vendor documentation · Configuration of Webex Contact Center PSTN Locations
Cite this note
APA
WarmTransfer. (2026, September 16). Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-pstn-location-separation. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-pstn-location-separation
BibTeX
@misc{warmtransfer-claim-webex-calling-with-webex-contact-center-pstn-location-separation,
title = {Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-pstn-location-separation},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-pstn-location-separation},
note = {Source note webex-calling-with-webex-contact-center-pstn-location-separation, checked 2026-09-16}
}