Source note · Webex Calling with Webex Contact Center
Since March 4 2025, Agent Desktop combines the Webex Calling notification and the Desktop popover so that agents can answer from the desktop without overlap with the Webex App call window.
Checked 2026-09-24
- Vendor
- Cisco
- Product
- Webex Contact Center Agent Desktop
- Subsystem
- call-handling
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- from 2025-03-04
- Checked
- 2026-09-24
Sources
- What's new for agents in Webex Contact Center — Cisco · tier 2 current vendor documentation · entry Better together with Webex: Enhanced call handling experience in the Agent Desktop, March 4 2025
Cite this note
APA
WarmTransfer. (2026, September 24). Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-popover-merged. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-popover-merged
BibTeX
@misc{warmtransfer-claim-webex-calling-with-webex-contact-center-popover-merged,
title = {Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-popover-merged},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-popover-merged},
note = {Source note webex-calling-with-webex-contact-center-popover-merged, checked 2026-09-24}
}