The packetization timer in SIP SDP toward the Webex Contact Center media edge is 20ms.

Checked 2026-09-16

Packetization Timer in SIP SDP: 20ms
Vendor
Cisco
Product
Webex Contact Center with Webex Calling
Subsystem
media requirements
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-16
Checked
2026-09-16

Sources

Cite this note

APA

WarmTransfer. (2026, September 16). Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-packetization-20ms. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-packetization-20ms

BibTeX

@misc{warmtransfer-claim-webex-calling-with-webex-contact-center-packetization-20ms,
  title  = {Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-packetization-20ms},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-packetization-20ms},
  note   = {Source note webex-calling-with-webex-contact-center-packetization-20ms, checked 2026-09-16}
}

Read in context