Source note · Webex Calling with Webex Contact Center
An agent with one Webex Calling device can answer calls directly from Agent Desktop without further setup, while an agent with several devices must pick a preferred device in Profile Settings.
Checked 2026-09-24
- Vendor
- Cisco
- Product
- Webex Contact Center Agent Desktop
- Subsystem
- call-handling
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- from 2025-10-29
- Checked
- 2026-09-24
Sources
- What's new for agents in Webex Contact Center — Cisco · tier 2 current vendor documentation · entry Answer calls on your device directly from Agent Desktop, October 29 2025
Cite this note
APA
WarmTransfer. (2026, September 24). Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-one-device-answer. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-one-device-answer
BibTeX
@misc{warmtransfer-claim-webex-calling-with-webex-contact-center-one-device-answer,
title = {Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-one-device-answer},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-one-device-answer},
note = {Source note webex-calling-with-webex-contact-center-one-device-answer, checked 2026-09-24}
}