Source note · Webex Calling with Webex Contact Center
Agent Desktop sign-in does not check device status in real time, so a validated extension or dial number can still point at a device that is offline or unavailable.
Checked 2026-09-24
the system does not perform a real-time device status check at sign-in
- Vendor
- Cisco
- Product
- Webex Contact Center Agent Desktop
- Subsystem
- sign-in
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- from 2025-10-29
- Checked
- 2026-09-24
Sources
- What's new for agents in Webex Contact Center — Cisco · tier 2 current vendor documentation · entry Simplified agent sign-in experience, October 29 2025
Cite this note
APA
WarmTransfer. (2026, September 24). Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-no-device-check. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-no-device-check
BibTeX
@misc{warmtransfer-claim-webex-calling-with-webex-contact-center-no-device-check,
title = {Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-no-device-check},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-no-device-check},
note = {Source note webex-calling-with-webex-contact-center-no-device-check, checked 2026-09-24}
}