Source note · Webex Calling with Webex Contact Center
A registration-based Webex Calling Local Gateway processes up to 250 concurrent calls into Webex Contact Center, and deployments needing more than 250 concurrent calls including IVR and agent legs must select a certificate-based trunk.
Checked 2026-09-16
greater than 250 concurrent calls (IVR + Agent concurrent calls), you must select Certificate Based trunk type
- Vendor
- Cisco
- Product
- Webex Calling Local Gateway
- Subsystem
- PSTN connectivity
- Deployment
- multi-tenant, on-premises-gateway
- Region
- not restricted
- Release range
- current as of 2026-09-16
- Checked
- 2026-09-16
Sources
- Set up voice channels for Webex Contact Center — Cisco Systems, Inc. · tier 2 current vendor documentation · Configuration of Webex Local Gateway / Session Border Controller Configuration for Local Gateway Connectivity
Cite this note
APA
WarmTransfer. (2026, September 16). Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-lgw-registration-250. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-lgw-registration-250
BibTeX
@misc{warmtransfer-claim-webex-calling-with-webex-contact-center-lgw-registration-250,
title = {Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-lgw-registration-250},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-lgw-registration-250},
note = {Source note webex-calling-with-webex-contact-center-lgw-registration-250, checked 2026-09-16}
}