An inbound voice entry point is created with channel type Inbound Telephony and a routing flow selected from a drop-down, and its timezone defaults to the tenant timezone.

Checked 2026-09-24

Vendor
Cisco
Product
Webex Contact Center
Subsystem
entry-points
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-inbound-type. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-inbound-type

BibTeX

@misc{warmtransfer-claim-webex-calling-with-webex-contact-center-inbound-type,
  title  = {Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-inbound-type},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-inbound-type},
  note   = {Source note webex-calling-with-webex-contact-center-inbound-type, checked 2026-09-24}
}

Read in context