Source note · Webex Calling with Webex Contact Center

The channel setup article states that only PSTN numbers in plus-E.164 format can be mapped to entry points as support numbers and that extension numbers are not supported, which conflicts with the registry claim that an entry point can hold both an E.164 number and an extension.

disputed · Checked 2026-09-24

Vendor: Cisco
Product: Webex Contact Center
Subsystem: entry-points
Deployment: multi-tenant
Region: not restricted
Release range: current as of 2026-09-24
Status: disputed
Checked: 2026-09-24

Sources

Set up a channel — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · procedure Create a channel, Support Number section

Cite this note

APA

WarmTransfer. (2026, September 24). Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-ep-e164-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-ep-e164-only

BibTeX

@misc{warmtransfer-claim-webex-calling-with-webex-contact-center-ep-e164-only,
  title  = {Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-ep-e164-only},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-ep-e164-only},
  note   = {Source note webex-calling-with-webex-contact-center-ep-e164-only, checked 2026-09-24}
}

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