Source note · Webex Calling with Salesforce Service Cloud Voice
After an SCV call ends the agent enters wrap-up, and changing the Omni-Channel state ends wrap-up.
Checked 2026-09-24
- Vendor
- Cisco
- Product
- Webex Contact Center for Salesforce Service Cloud Voice
- Subsystem
- wrap-up
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Access and Use Webex Contact Center within Salesforce Service Cloud Voice — Cisco · tier 2 current vendor documentation · Wrap-Up
Cite this note
APA
WarmTransfer. (2026, September 24). Webex Calling with Salesforce Service Cloud Voice: source note webex-calling-with-salesforce-service-cloud-voice-wrapup-end. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-salesforce-service-cloud-voice-wrapup-end
BibTeX
@misc{warmtransfer-claim-webex-calling-with-salesforce-service-cloud-voice-wrapup-end,
title = {Webex Calling with Salesforce Service Cloud Voice: source note webex-calling-with-salesforce-service-cloud-voice-wrapup-end},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-with-salesforce-service-cloud-voice-wrapup-end},
note = {Source note webex-calling-with-salesforce-service-cloud-voice-wrapup-end, checked 2026-09-24}
}