Source note · Webex Calling with Salesforce Service Cloud Voice
Each logged-in agent needs a Service Cloud Voice User (Partner Telephony) licence for the Webex Contact Center SCV integration.
Checked 2026-09-24
- Vendor
- Salesforce
- Product
- Service Cloud Voice
- Subsystem
- licensing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Integrate Webex Contact Center with Salesforce Service Cloud Voice — Cisco · tier 2 current vendor documentation · Prerequisites and Licenses > Required Licenses
Cite this note
APA
WarmTransfer. (2026, September 24). Webex Calling with Salesforce Service Cloud Voice: source note webex-calling-with-salesforce-service-cloud-voice-pt-licence. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-salesforce-service-cloud-voice-pt-licence
BibTeX
@misc{warmtransfer-claim-webex-calling-with-salesforce-service-cloud-voice-pt-licence,
title = {Webex Calling with Salesforce Service Cloud Voice: source note webex-calling-with-salesforce-service-cloud-voice-pt-licence},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-with-salesforce-service-cloud-voice-pt-licence},
note = {Source note webex-calling-with-salesforce-service-cloud-voice-pt-licence, checked 2026-09-24}
}