Source note · Webex Calling with Salesforce Service Cloud Voice
Cisco's Webex Contact Center for Salesforce Version 2 connector launches the agent desktop inside Salesforce through Open CTI, supports Lightning only, and is not available in Group or Professional editions.
Checked 2026-09-24
- Vendor
- Cisco
- Product
- Webex Contact Center for Salesforce (Open CTI)
- Subsystem
- integration type
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Integrate Webex Contact Center with Salesforce (Version 2-New) — Cisco · tier 2 current vendor documentation · Overview; Prerequisites
Cite this note
APA
WarmTransfer. (2026, September 24). Webex Calling with Salesforce Service Cloud Voice: source note webex-calling-with-salesforce-service-cloud-voice-opencti. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-salesforce-service-cloud-voice-opencti
BibTeX
@misc{warmtransfer-claim-webex-calling-with-salesforce-service-cloud-voice-opencti,
title = {Webex Calling with Salesforce Service Cloud Voice: source note webex-calling-with-salesforce-service-cloud-voice-opencti},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-with-salesforce-service-cloud-voice-opencti},
note = {Source note webex-calling-with-salesforce-service-cloud-voice-opencti, checked 2026-09-24}
}