Source note · Webex Calling with Salesforce Service Cloud Voice
Voice in the Webex Contact Center SCV integration works only in Salesforce Lightning Experience and only on Google Chrome, Microsoft Edge (Chromium) and Mozilla Firefox, with cookies enabled for SSO.
Checked 2026-09-24
Voice is available only in Lightning Experience
- Vendor
- Salesforce
- Product
- Service Cloud Voice
- Subsystem
- client requirements
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Integrate Webex Contact Center with Salesforce Service Cloud Voice — Cisco · tier 2 current vendor documentation · Prerequisites and Licenses > Browser Support; User Interface
Cite this note
APA
WarmTransfer. (2026, September 24). Webex Calling with Salesforce Service Cloud Voice: source note webex-calling-with-salesforce-service-cloud-voice-lightning. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-salesforce-service-cloud-voice-lightning
BibTeX
@misc{warmtransfer-claim-webex-calling-with-salesforce-service-cloud-voice-lightning,
title = {Webex Calling with Salesforce Service Cloud Voice: source note webex-calling-with-salesforce-service-cloud-voice-lightning},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-with-salesforce-service-cloud-voice-lightning},
note = {Source note webex-calling-with-salesforce-service-cloud-voice-lightning, checked 2026-09-24}
}