Source note · Webex Calling with Salesforce Service Cloud Voice
An integration user is created with an SCV Integration profile cloned from Minimum Access - API Only Integrations and assigned the IVR Access to SCV Apex Classes permission set.
Checked 2026-09-24
- Vendor
- Salesforce
- Product
- Service Cloud Voice
- Subsystem
- authentication
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Integrate Webex Contact Center with Salesforce Service Cloud Voice — Cisco · tier 2 current vendor documentation · Salesforce External Client App Configuration > Integration User
Cite this note
APA
WarmTransfer. (2026, September 24). Webex Calling with Salesforce Service Cloud Voice: source note webex-calling-with-salesforce-service-cloud-voice-int-user. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-salesforce-service-cloud-voice-int-user
BibTeX
@misc{warmtransfer-claim-webex-calling-with-salesforce-service-cloud-voice-int-user,
title = {Webex Calling with Salesforce Service Cloud Voice: source note webex-calling-with-salesforce-service-cloud-voice-int-user},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-with-salesforce-service-cloud-voice-int-user},
note = {Source note webex-calling-with-salesforce-service-cloud-voice-int-user, checked 2026-09-24}
}