Source note · Webex Calling with Salesforce Service Cloud Voice
If an agent signs in with a +E.164 number instead of the Webex Calling extension, phone control features such as preferred device and answering from the agent desktop are not available.
Checked 2026-09-24
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- agent sign-in
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Set up voice channels for Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Webex Calling for Webex Contact Center > limitations
Cite this note
APA
WarmTransfer. (2026, September 24). Webex Calling with Salesforce Service Cloud Voice: source note webex-calling-with-salesforce-service-cloud-voice-e164-limit. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-salesforce-service-cloud-voice-e164-limit
BibTeX
@misc{warmtransfer-claim-webex-calling-with-salesforce-service-cloud-voice-e164-limit,
title = {Webex Calling with Salesforce Service Cloud Voice: source note webex-calling-with-salesforce-service-cloud-voice-e164-limit},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-with-salesforce-service-cloud-voice-e164-limit},
note = {Source note webex-calling-with-salesforce-service-cloud-voice-e164-limit, checked 2026-09-24}
}