Source note · Webex Calling with Salesforce Service Cloud Voice
A flow that uses executeOmniFlow should also call clearRouting on abandon or miss paths, because otherwise the PendingServiceRouting record created for Omni routing would be left behind.
inferred · Checked 2026-09-24
- Vendor
- Cisco
- Product
- Webex Contact Center for Salesforce Service Cloud Voice
- Subsystem
- routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Status
- inferred
- Checked
- 2026-09-24
Sources
- Integrate Webex Contact Center with Salesforce Service Cloud Voice — Cisco · tier 2 current vendor documentation · Contact Center Flow Configuration > Execute Omni Flow (Optional); Clear Routing API
Cite this note
APA
WarmTransfer. (2026, September 24). Webex Calling with Salesforce Service Cloud Voice: source note webex-calling-with-salesforce-service-cloud-voice-clear-inf. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-salesforce-service-cloud-voice-clear-inf
BibTeX
@misc{warmtransfer-claim-webex-calling-with-salesforce-service-cloud-voice-clear-inf,
title = {Webex Calling with Salesforce Service Cloud Voice: source note webex-calling-with-salesforce-service-cloud-voice-clear-inf},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-with-salesforce-service-cloud-voice-clear-inf},
note = {Source note webex-calling-with-salesforce-service-cloud-voice-clear-inf, checked 2026-09-24}
}