Source note · Webex Calling with Salesforce Service Cloud Voice
Cisco's Webex Contact Center SCV integration uses Salesforce's Bring Your Own Telephony (BYOT, partner telephony) framework for voice, and Cisco described a second model for digital channels via Salesforce's Bring Your Own Channel framework as in development.
Checked 2026-09-24
- Vendor
- Cisco
- Product
- Webex Contact Center for Salesforce Service Cloud Voice
- Subsystem
- integration type
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as of 2026-06-01
- Checked
- 2026-09-24
Sources
- Deliver Faster Service Resolutions with Webex Contact Center for Salesforce — Cisco (Webex blog) · tier 4 archived vendor documentation · Availability; Future Plans
Cite this note
APA
WarmTransfer. (2026, September 24). Webex Calling with Salesforce Service Cloud Voice: source note webex-calling-with-salesforce-service-cloud-voice-byot. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-salesforce-service-cloud-voice-byot
BibTeX
@misc{warmtransfer-claim-webex-calling-with-salesforce-service-cloud-voice-byot,
title = {Webex Calling with Salesforce Service Cloud Voice: source note webex-calling-with-salesforce-service-cloud-voice-byot},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-with-salesforce-service-cloud-voice-byot},
note = {Source note webex-calling-with-salesforce-service-cloud-voice-byot, checked 2026-09-24}
}