The 2023 tech note states that after 4 failed passcode attempts the voice portal locks and can be unlocked by the administrator resetting the PIN or by the user selecting Reset voicemail PIN in their own settings.

Checked 2026-09-24

Your voice portal access is locked out, please contact your group administrator to reset the passcode.
Vendor
Cisco
Product
Webex Calling
Subsystem
voice portal
Deployment
multi-tenant
Region
not restricted
Release range
as of 2023-04-12
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Using Webex Calling voicemail: source note webex-calling-voicemail-user-guide-portal-lockout. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-voicemail-user-guide-portal-lockout

BibTeX

@misc{warmtransfer-claim-webex-calling-voicemail-user-guide-portal-lockout,
  title  = {Using Webex Calling voicemail: source note webex-calling-voicemail-user-guide-portal-lockout},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-voicemail-user-guide-portal-lockout},
  note   = {Source note webex-calling-voicemail-user-guide-portal-lockout, checked 2026-09-24}
}

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