To add a customer-managed device to a user, the administrator goes to Management, Devices, Add device in Control Hub, selects Personal usage, names the owner, chooses Customer Managed Devices as the device type, selects the device vendor, enters the MAC address, and confirms the disclaimer before saving.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Calling
Subsystem
Control Hub
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up third-party SIP phones on Webex Calling: source note webex-calling-third-party-phone-setup-cm-add-user-path. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-third-party-phone-setup-cm-add-user-path

BibTeX

@misc{warmtransfer-claim-webex-calling-third-party-phone-setup-cm-add-user-path,
  title  = {Setting up third-party SIP phones on Webex Calling: source note webex-calling-third-party-phone-setup-cm-add-user-path},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-third-party-phone-setup-cm-add-user-path},
  note   = {Source note webex-calling-third-party-phone-setup-cm-add-user-path, checked 2026-09-30}
}

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