Source note · Setting up Webex Calling inside Microsoft Teams

Cisco TAC notes that the user needs both Teams and Webex App open, and that if nothing happens after starting a call the admin should verify the user is authenticated in Webex App.

Checked 2026-10-01

User needs to have both Teams and Webex app open.

Vendor: Cisco
Product: Cisco Call for Microsoft Teams
Subsystem: troubleshooting
Deployment: multi-tenant
Region: not restricted
Release range: as published 2023-06-08
Checked: 2026-10-01

Sources

Deploy and Use of Webex Call Integration with Microsoft Teams — Cisco · tier 2 current vendor documentation · Troubleshoot

Cite this note

APA

WarmTransfer. (2026, October 1). Setting up Webex Calling inside Microsoft Teams: source note webex-calling-teams-integration-setup-technote-both-apps-open. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-teams-integration-setup-technote-both-apps-open

BibTeX

@misc{warmtransfer-claim-webex-calling-teams-integration-setup-technote-both-apps-open,
  title  = {Setting up Webex Calling inside Microsoft Teams: source note webex-calling-teams-integration-setup-technote-both-apps-open},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-teams-integration-setup-technote-both-apps-open},
  note   = {Source note webex-calling-teams-integration-setup-technote-both-apps-open, checked 2026-10-01}
}

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