Source note · Troubleshooting Webex Calling survivability failover
To check whether the required root CA certificate is installed on the gateway, the article directs running show crypto pki trustpool | include cn= ; a root CA missing from the Cisco bundle has to be imported manually.
Checked 2026-09-30
Run the show crypto pki trustpool | include cn= command and check whether this root CA certificate is installed.
- Vendor
- Cisco
- Product
- Webex Calling Site Survivability
- Subsystem
- certificates
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Site survivability for Webex Calling — Cisco Systems, Inc. (help.webex.com) · tier 2 current vendor documentation · Configure certificates (root CA check step)
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting Webex Calling survivability failover: source note webex-calling-survivability-troubleshooting-trustpool-chk. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-survivability-troubleshooting-trustpool-chk
BibTeX
@misc{warmtransfer-claim-webex-calling-survivability-troubleshooting-trustpool-chk,
title = {Troubleshooting Webex Calling survivability failover: source note webex-calling-survivability-troubleshooting-trustpool-chk},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-survivability-troubleshooting-trustpool-chk},
note = {Source note webex-calling-survivability-troubleshooting-trustpool-chk, checked 2026-09-30}
}