The on-demand sync status shown in Control Hub can take up to 30 minutes to update, so a stale status shortly after a sync is not by itself evidence of failure.

Checked 2026-09-30

An on-demand sync status update in the Control Hub could take up to 30 minutes.
Vendor
Cisco
Product
Webex Calling Site Survivability
Subsystem
data sync
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Troubleshooting Webex Calling survivability failover: source note webex-calling-survivability-troubleshooting-status-30-min. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-survivability-troubleshooting-status-30-min

BibTeX

@misc{warmtransfer-claim-webex-calling-survivability-troubleshooting-status-30-min,
  title  = {Troubleshooting Webex Calling survivability failover: source note webex-calling-survivability-troubleshooting-status-30-min},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-survivability-troubleshooting-status-30-min},
  note   = {Source note webex-calling-survivability-troubleshooting-status-30-min, checked 2026-09-30}
}

Read in context