IOS XE uses proxy ARP to route traffic to the guest shell that hosts the connector, so no ip proxy-arp must not be configured on the gateway.

Checked 2026-09-30

Don't configure no ip proxy-arp command to disable this feature
Vendor
Cisco
Product
Webex Calling managed gateways
Subsystem
connector enrollment
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Troubleshooting Webex Calling survivability failover: source note webex-calling-survivability-troubleshooting-proxy-arp. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-survivability-troubleshooting-proxy-arp

BibTeX

@misc{warmtransfer-claim-webex-calling-survivability-troubleshooting-proxy-arp,
  title  = {Troubleshooting Webex Calling survivability failover: source note webex-calling-survivability-troubleshooting-proxy-arp},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-survivability-troubleshooting-proxy-arp},
  note   = {Source note webex-calling-survivability-troubleshooting-proxy-arp, checked 2026-09-30}
}

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