Source note · Troubleshooting Webex Calling survivability failover
The Webex cloud places the Survivability Gateway IP address, hostname and port in each endpoint's device configuration file, and that is how an endpoint knows where to register when the connection to Webex breaks.
Checked 2026-09-30
The Webex cloud includes the Survivability Gateway IP address, hostname, and port in the device configuration file.
- Vendor
- Cisco
- Product
- Webex Calling Site Survivability
- Subsystem
- endpoint failover
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Site survivability for Webex Calling — Cisco Systems, Inc. (help.webex.com) · tier 2 current vendor documentation · Overview: how it works (paragraph on the device configuration file)
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting Webex Calling survivability failover: source note webex-calling-survivability-troubleshooting-node-in-cfg. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-survivability-troubleshooting-node-in-cfg
BibTeX
@misc{warmtransfer-claim-webex-calling-survivability-troubleshooting-node-in-cfg,
title = {Troubleshooting Webex Calling survivability failover: source note webex-calling-survivability-troubleshooting-node-in-cfg},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-survivability-troubleshooting-node-in-cfg},
note = {Source note webex-calling-survivability-troubleshooting-node-in-cfg, checked 2026-09-30}
}