Devices with 4G or 5G connectivity, such as the Webex App on mobile or tablet, may remain registered to Webex Calling during a site outage and so may be unable to call numbers at the same site that have moved to the Survivability Gateway.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Calling Site Survivability
Subsystem
endpoint failover
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Troubleshooting Webex Calling survivability failover: source note webex-calling-survivability-troubleshooting-mobile-4g-5g. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-survivability-troubleshooting-mobile-4g-5g

BibTeX

@misc{warmtransfer-claim-webex-calling-survivability-troubleshooting-mobile-4g-5g,
  title  = {Troubleshooting Webex Calling survivability failover: source note webex-calling-survivability-troubleshooting-mobile-4g-5g},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-survivability-troubleshooting-mobile-4g-5g},
  note   = {Source note webex-calling-survivability-troubleshooting-mobile-4g-5g, checked 2026-09-30}
}

Read in context