A Verizon republication of the Site Survivability article says calls are not preserved during fallback to the Survivability Gateway but are preserved when connectivity to the cloud service is re-established.

field report · Checked 2026-09-30

this feature doesn't support call preservation during a fallback to the Survivability Gateway
Vendor
Cisco
Product
Webex Calling Site Survivability
Subsystem
call preservation
Deployment
multi-tenant
Region
us
Release range
undated partner page
Status
field report
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Troubleshooting Webex Calling survivability failover: source note webex-calling-survivability-troubleshooting-call-preserve. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-survivability-troubleshooting-call-preserve

BibTeX

@misc{warmtransfer-claim-webex-calling-survivability-troubleshooting-call-preserve,
  title  = {Troubleshooting Webex Calling survivability failover: source note webex-calling-survivability-troubleshooting-call-preserve},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-survivability-troubleshooting-call-preserve},
  note   = {Source note webex-calling-survivability-troubleshooting-call-preserve, checked 2026-09-30}
}

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