Relay centre call costs are passed back to the customer when the user had not provided an emergency address in Webex App or configuration was incorrect.

Checked 2026-09-24

The Relay Centers call costs are passed back to the customer if the user hadn't provided the emergency address in Webex App
Vendor
Cisco
Product
Webex Calling
Subsystem
emergency call routing
Deployment
multi-tenant
Region
us; canada
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Setting up Webex Calling emergency calling with RedSky: source note webex-calling-redsky-e911-setup-relay-center-costs. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-redsky-e911-setup-relay-center-costs

BibTeX

@misc{warmtransfer-claim-webex-calling-redsky-e911-setup-relay-center-costs,
  title  = {Setting up Webex Calling emergency calling with RedSky: source note webex-calling-redsky-e911-setup-relay-center-costs},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-redsky-e911-setup-relay-center-costs},
  note   = {Source note webex-calling-redsky-e911-setup-relay-center-costs, checked 2026-09-24}
}

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