At a RedSky-enabled location using PSTN service, emergency calls from all endpoints (hard phones and portable endpoints) are sent to the E911 service instead of the configured PSTN.

Checked 2026-09-24

Emergency calls are identified and sent to the E911 service instead of the configured PSTN
Vendor
Cisco
Product
Webex Calling
Subsystem
emergency call routing
Deployment
multi-tenant
Region
us; canada
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Setting up Webex Calling emergency calling with RedSky: source note webex-calling-redsky-e911-setup-pstn-location-routing. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-redsky-e911-setup-pstn-location-routing

BibTeX

@misc{warmtransfer-claim-webex-calling-redsky-e911-setup-pstn-location-routing,
  title  = {Setting up Webex Calling emergency calling with RedSky: source note webex-calling-redsky-e911-setup-pstn-location-routing},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-redsky-e911-setup-pstn-location-routing},
  note   = {Source note webex-calling-redsky-e911-setup-pstn-location-routing, checked 2026-09-24}
}

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