DECT handsets and ATAs do not communicate with the RedSky service, so the RedSky portal needs a location associated with their caller ID.

Checked 2026-09-24

DECT and ATAs don't communicate with this service and their calls route to an emergency service provider.
Vendor
Cisco
Product
Webex Calling
Subsystem
location detection
Deployment
multi-tenant
Region
us; canada
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Setting up Webex Calling emergency calling with RedSky: source note webex-calling-redsky-e911-setup-dect-ata. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-redsky-e911-setup-dect-ata

BibTeX

@misc{warmtransfer-claim-webex-calling-redsky-e911-setup-dect-ata,
  title  = {Setting up Webex Calling emergency calling with RedSky: source note webex-calling-redsky-e911-setup-dect-ata},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-redsky-e911-setup-dect-ata},
  note   = {Source note webex-calling-redsky-e911-setup-dect-ata, checked 2026-09-24}
}

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