Source note · Troubleshooting outbound call failures in Webex Calling
Within a route group, calls are distributed randomly among trunks of equal priority, and if the highest-priority trunk is unavailable Webex Calling tries a lower-priority trunk.
Checked 2026-09-30
Calls are distributed randomly among trunks with the same priority.
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- route groups
- Deployment
- multi-tenant, premises-based-pstn
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Configure trunks, route groups, and dial plans for Webex Calling — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Route groups
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting outbound call failures in Webex Calling: source note webex-calling-outbound-call-failures-route-group-prio. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-outbound-call-failures-route-group-prio
BibTeX
@misc{warmtransfer-claim-webex-calling-outbound-call-failures-route-group-prio,
title = {Troubleshooting outbound call failures in Webex Calling: source note webex-calling-outbound-call-failures-route-group-prio},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-outbound-call-failures-route-group-prio},
note = {Source note webex-calling-outbound-call-failures-route-group-prio, checked 2026-09-30}
}