Claim record · Webex Calling license types and entitlements
A single user cannot be assigned both a Webex Calling Standard license and a Customer Assist license.
fact · verified 2026-09-05
You can't assign both the Webex Calling standard license and Customer Assist license to a user.
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- licensing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Edit service licenses in Control Hub for individual users — Cisco Systems · tier 2 current vendor documentation · section: Edit user service details, restriction note
Cite this claim
APA
WarmTransfer. (2026, September 5). Webex Calling license types and entitlements: claim webex-calling-licensing-standard-vs-assist-exclusive. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-licensing-standard-vs-assist-exclusive
BibTeX
@misc{warmtransfer-claim-webex-calling-licensing-standard-vs-assist-exclusive,
title = {Webex Calling license types and entitlements: claim webex-calling-licensing-standard-vs-assist-exclusive},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-licensing-standard-vs-assist-exclusive},
note = {Claim webex-calling-licensing-standard-vs-assist-exclusive, verified 2026-09-05}
}