Claim record · Webex Calling license types and entitlements
As of September 2026 Cisco help articles for the agent-facing product use the Customer Assist name, while the Unified CM migration documentation still refers to the licence as CX Essentials.
inference · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex Calling Customer Assist
- Subsystem
- licensing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- inference
- Confidence
- 0.60
- Verified
- 2026-09-05
Sources
- Get started with Webex Calling Customer Assist for Agents — Cisco Systems · tier 2 current vendor documentation · page title and section headings; compared against cisco-help-x974bd-migrate-ucm-data-to-wxc section 'Call settings'
Cite this claim
APA
WarmTransfer. (2026, September 5). Webex Calling license types and entitlements: claim webex-calling-licensing-assist-name-in-docs. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-licensing-assist-name-in-docs
BibTeX
@misc{warmtransfer-claim-webex-calling-licensing-assist-name-in-docs,
title = {Webex Calling license types and entitlements: claim webex-calling-licensing-assist-name-in-docs},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-licensing-assist-name-in-docs},
note = {Claim webex-calling-licensing-assist-name-in-docs, verified 2026-09-05}
}