For enterprise contact centre deployments the Webex AI Agent add-on is purchased in Cisco Commerce Workspace, with ordering detail in the Collaboration Flex Plan Contact Center Ordering Guide.

Checked 2026-09-05

Vendor
Cisco
Product
Webex AI Agent
Subsystem
licensing
Deployment
not restricted
Region
not restricted
Release range
current as of 2026-09-05
Checked
2026-09-05

Sources

Cite this note

APA

WarmTransfer. (2026, September 5). Webex Calling license types and entitlements: source note webex-calling-licensing-ai-agent-ccw. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-licensing-ai-agent-ccw

BibTeX

@misc{warmtransfer-claim-webex-calling-licensing-ai-agent-ccw,
  title  = {Webex Calling license types and entitlements: source note webex-calling-licensing-ai-agent-ccw},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-licensing-ai-agent-ccw},
  note   = {Source note webex-calling-licensing-ai-agent-ccw, checked 2026-09-05}
}

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