Source note · Troubleshooting inbound calls to Webex Calling numbers
The outcome reason Refusal - LocalGatewayLoop means a loop was detected between the Local Gateway and Webex Calling.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- Control Hub troubleshooting
- Deployment
- multi-tenant, premises-gateway
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Troubleshoot Webex Calling calls in Control Hub — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Call outcome reasons table, row LocalGatewayLoop
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting inbound calls to Webex Calling numbers: source note webex-calling-inbound-call-failures-ts-lgw-loop. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-inbound-call-failures-ts-lgw-loop
BibTeX
@misc{warmtransfer-claim-webex-calling-inbound-call-failures-ts-lgw-loop,
title = {Troubleshooting inbound calls to Webex Calling numbers: source note webex-calling-inbound-call-failures-ts-lgw-loop},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-inbound-call-failures-ts-lgw-loop},
note = {Source note webex-calling-inbound-call-failures-ts-lgw-loop, checked 2026-09-30}
}