The outcome reason Refusal - AdminCallBlock means the call was rejected by the organization's block list; UserCallBlock means the calling number is on the user's own block list.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Calling
Subsystem
Control Hub troubleshooting
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Troubleshooting inbound calls to Webex Calling numbers: source note webex-calling-inbound-call-failures-ts-call-block. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-inbound-call-failures-ts-call-block

BibTeX

@misc{warmtransfer-claim-webex-calling-inbound-call-failures-ts-call-block,
  title  = {Troubleshooting inbound calls to Webex Calling numbers: source note webex-calling-inbound-call-failures-ts-call-block},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-inbound-call-failures-ts-call-block},
  note   = {Source note webex-calling-inbound-call-failures-ts-call-block, checked 2026-09-30}
}

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