In hybrid deployments, a PSTN call is sent out on one of the trunks in a Route Group when the called number matches a number configured in a Route List.

Checked 2026-09-30

External calls from the PSTN are routed on one of the trunks associated with the Route Group, if the called number matches a number configured in the Route List.
Vendor
Cisco
Product
Webex Calling
Subsystem
route lists
Deployment
multi-tenant, hybrid
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Troubleshooting inbound calls to Webex Calling numbers: source note webex-calling-inbound-call-failures-route-list-inbound. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-inbound-call-failures-route-list-inbound

BibTeX

@misc{warmtransfer-claim-webex-calling-inbound-call-failures-route-list-inbound,
  title  = {Troubleshooting inbound calls to Webex Calling numbers: source note webex-calling-inbound-call-failures-route-list-inbound},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-inbound-call-failures-route-list-inbound},
  note   = {Source note webex-calling-inbound-call-failures-route-list-inbound, checked 2026-09-30}
}

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