The technote requires the called number to show status Active and to be assigned to a user in the Control Hub Numbers list.

Checked 2026-09-30

It is mandatory to have the number activated and assigned to a user
Vendor
Cisco
Product
Webex Calling
Subsystem
number management
Deployment
multi-tenant
Region
not restricted
Release range
as of 2022-09-07
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Troubleshooting inbound calls to Webex Calling numbers: source note webex-calling-inbound-call-failures-number-active-assigned. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-inbound-call-failures-number-active-assigned

BibTeX

@misc{warmtransfer-claim-webex-calling-inbound-call-failures-number-active-assigned,
  title  = {Troubleshooting inbound calls to Webex Calling numbers: source note webex-calling-inbound-call-failures-number-active-assigned},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-inbound-call-failures-number-active-assigned},
  note   = {Source note webex-calling-inbound-call-failures-number-active-assigned, checked 2026-09-30}
}

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