Source note · Troubleshooting inbound calls to Webex Calling numbers
When Do Not Disturb is on for a Webex Calling user or workspace, callers hear the busy treatment. Calls go to voicemail only if the voicemail 'When busy' treatment is enabled.
Checked 2026-09-30
callers hear the busy treatment
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- do not disturb
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Turn on do not disturb for users and workspaces — Cisco Webex · tier 2 current vendor documentation · Do not disturb overview and voicemail note
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting inbound calls to Webex Calling numbers: source note webex-calling-inbound-call-failures-dnd-busy-treatment. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-inbound-call-failures-dnd-busy-treatment
BibTeX
@misc{warmtransfer-claim-webex-calling-inbound-call-failures-dnd-busy-treatment,
title = {Troubleshooting inbound calls to Webex Calling numbers: source note webex-calling-inbound-call-failures-dnd-busy-treatment},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-inbound-call-failures-dnd-busy-treatment},
note = {Source note webex-calling-inbound-call-failures-dnd-busy-treatment, checked 2026-09-30}
}