Emergency calls go to RedSky only after the admin toggles on 'Route Emergency Calls to RedSky' for the location, which Cisco says to do after 933 test calls route correctly.

Checked 2026-09-25

Vendor
Cisco
Product
Webex Calling
Subsystem
enhanced-emergency-calling
Deployment
multi-tenant
Region
us and canada
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Emergency callback numbers in Webex Calling: source note webex-calling-ecbn-redsky-route-toggle. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-ecbn-redsky-route-toggle

BibTeX

@misc{warmtransfer-claim-webex-calling-ecbn-redsky-route-toggle,
  title  = {Emergency callback numbers in Webex Calling: source note webex-calling-ecbn-redsky-route-toggle},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-ecbn-redsky-route-toggle},
  note   = {Source note webex-calling-ecbn-redsky-route-toggle, checked 2026-09-25}
}

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