Source note · Emergency callback numbers in Webex Calling
For an extension-only user with no ELIN in use, a PSAP callback reaches whoever owns the ECBN (location default, another user, workspace, virtual line or hunt group) rather than the caller, so the callback may reach someone unaware of the emergency.
inferred · Checked 2026-09-25
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- emergency-callback-number
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Status
- inferred
- Checked
- 2026-09-25
Sources
- Emergency Callback Number (ECBN) in Control Hub — Cisco Systems, Inc. (help.webex.com) · tier 2 current vendor documentation · Combines 'Options for ECBN configuration' with the hunt group warning; ELIN contrast from cisco-help-5oxx10-configure-elin 'How ELIN works'
Cite this note
APA
WarmTransfer. (2026, September 25). Emergency callback numbers in Webex Calling: source note webex-calling-ecbn-inf-ext-only-callback-target. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-ecbn-inf-ext-only-callback-target
BibTeX
@misc{warmtransfer-claim-webex-calling-ecbn-inf-ext-only-callback-target,
title = {Emergency callback numbers in Webex Calling: source note webex-calling-ecbn-inf-ext-only-callback-target},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-ecbn-inf-ext-only-callback-target},
note = {Source note webex-calling-ecbn-inf-ext-only-callback-target, checked 2026-09-25}
}